Order and collection guide

At M&P CATERING, every cake and catering order is prepared fresh with love in Leicester. Find everything you need to know about placing your orders, collection timing, and keeping your treats safe on the way home.

Frequently asked questions

Have a question about picking up your order? Here are all the essential details about our collection process, notice periods, and care guidelines.

How much notice do you need before collection?

We require orders to be placed at least the day before your required collection date. This ensures our team has adequate time to bake and prepare your food to perfection.

When will I know my order is ready to collect?

We will notify you approximately one hour before your order is ready for pick-up so you can plan your journey to our Leicester location smoothly.

What do I need to bring when I pick up my order?

Please have your order number ready to show our team upon arrival. This helps us retrieve your freshly prepared bakes and catering dishes without delay.

How should I transport and store my cakes and food?

Please keep your items as safe and level as possible during transit. We recommend placing cake boxes in a flat car footwell or boot rather than on an uneven seat, and keeping fresh items chilled until serving.

Ready to plan your celebration?

Explore our full selection of freshly baked cakes and bespoke catering platters, and place your order today.